The other day I was trying to image a physical 250GB desktop hard drive using FTK Imager but I continued to get the following error under status: Failed: The specified network name is no longer available. This was the first time that I received this error so first I was not sure what caused it. Here was my setup:
- StarTech Docking Station
- Windows Server 2012 running FTK Imager 3.1.4.6
- Plugable USB 3.0 7-Port Hub
The error was little random in that it would fail at different places – anywhere between 2% – 13%. My first thought was that the docking station was bad; so I took out my WiebeTech write-blocker and attempted to image the drive again. But I received the same error at 6%. At this point, I knew that the docking station was fine and that the problem had to be with either the FTK Imager software, Windows Server 2012 (my first time using Server 2012 during imagining) or the USB hub. I decided to start with the hub; I unplugged the docking station from the hub and connected it directly to the server’s USB port – skipping the hub completely. I started FTK Imager and began the imagining process – and to my surprise, the imaging completed without any errors!
From the 7 ports provided by the hub, only one port was being utilized (connected only to the docking station) eliminating the possibility of the overwhelmed hub. In fact, the hub worked fine when I copied large operating system .iso files from an external hard drive to the server. So, I am not sure where the problem is the hub but in this situation, I was unable to image a relatively small hard drive due to this hub.
azeemnow 